General conditions
Identity of the undertaking
Delicate Basket is a physical store that also operates at www.delicatebasket.gr. The online store www.delicatebasket.gr. is operated under the responsibility of the commercial enterprise with the following data:

NAME: KARMIOS STEFANOS MERZANIDOU CHRYSANTHI O E
TIN: 801426350
ADDRESS: HELIOPOLIS
ADDRESS: 46 ΑΓΟRAKRITOU AND CYPRIAN HEROES
CONTACT TELEPHONE: 6948528576
No. GEMI: 156559501000
Terms of use
The use of the services of the e-shop www.delicatebasket.gr requires the unconditional acceptance of the terms and conditions, as described below.The user must carefully read these terms before visiting or using the pages and services of delicatebasket.gr. In the event that he disagrees with some or all of the terms of use of our online store, he must refrain from using it, otherwise the use of the services of our online store is a presumption that the user has studied, understood and fully accepted all the terms of use of the present.

Terms and conditions and changes
The delicatebasket.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon their appearance on the website of the online store.Any use of the website after such change or modification will be deemed to constitute acceptance by you of such changes, modifications, additions or deletions so please check the terms of use of the website from time to time. Furthermore, delicatebasket.gr has the right at any time to terminate, change, suspend or discontinue any individual function of this website including the availability, photo presentation or description of any product or service without prior notice.

Information and products provided
The online store delicatebasket.gr is committed to the quality, completeness and validity of the information provided on its web pages, subject to any technical or typographical errors, which can not be foreseen or have occurred unintentionally or due to interruptions in the operation of the website or due to force majeure.

User liability
For the registration of the user to the services of delicatebasket.gr , where and when required, the user agrees: a) to provide true, accurate, accurate, valid and complete information on the data requested by delicatebasket.gr in the relevant requests for access to its contents / services and b) to maintain and update with diligence the registration data to keep true, updated fully, accurate and valid.

Users of the delicatebasket.gr online store declare and accept that they will not use the online store to send, publish, e-mail or otherwise transmit any content that is illegal, offensive, defamatory or infringes any brand name, trademark, copyright or other proprietary rights of third parties. Finally, they declare that they assume all liability from the use of their online store and account by persons not authorized by them, as well as liability for compensation for any damage caused by such use to delicatebasket.gr and/or any of its partners.

Member registration and account creation
Once the user completes the registration process that has set delicatebasket.gr receives confirmation of a personal password (password) and the user name (user name) that he will have set.

Users remain solely responsible for all actions carried out under the personal password, user name and generally their account (user account) and are solely responsible for the correct use of their account,

The delicatebasket.gr is not responsible for any damage or damage resulting from the inability of users to respect and follow these terms and conditions.

Users agree to immediately notify delicatebasket.gr of any unauthorized use of their account and any occurring and/or potential security breach by e-mail to info@delicatebasket.gr or by contacting 6948528576.

Limitation of Liability
The delicatebasket.gr makes every effort to depict as accurately as possible the products available by showing photos, descriptions and specific comments. However, it is not responsible for any errors in prices, features or photos of its products and reserves the right to change prices without notice. At the same time, it is not liable for any direct or indirect, positive or consequential damage (indicatively and not exclusively mentioned, lost profits, business interruption, loss of data and data, loss of customers, etc.), which may arise in connection with the operation and / or use of the online store, its services, options and contents, which the user undertakes on his own initiative and with knowledge of the terms of this, and expressly declares that it is not liable in any way. Users-customers are solely responsible for the evaluation and selection of products offered by the website and delicatebasket.gr bears no responsibility in relation to the correctness of the selection of users or any incompatibilities between products provided by it.

The transport of goods is done on behalf of the customer. delicatebasket.gr is not responsible for defects or poor quality of third party products available to its customers because the goods are received from their suppliers and / or manufacturers, packaged in closed boxes. In case of a defective or faulty product, you must contact the company and you will be served immediately by email at info@delicatebasket.gr

Finally, delicatebasket.gr is not committed to the availability of products, as indicated in the online store, but undertakes the obligation to inform users in case the availability of a product ordered is different from the one indicated on the website.

Availability
In the event that your order products are not available delicatebasket.gr will inform you by e-mail or by telephone for the exact delivery time.If you agree to the new delivery time you must inform us by e-mail or by telephone that you are aware and you wish your order to remain active.In case the new terms of execution of the order do not satisfy you, your order will be cancelled.

Delivery of your purchases
The delicatebasket.gr undertakes the shipment with a charge of 3 euro shipping cost of the products within the boundaries of the Greek territory. The delivery of the products will be made either by the company or by a transport company cooperating with it.

The delivery of the products may take up to ten (10) working days for orders in remote areas, due to both our business model and stock availability. If for reasons of force majeure (e.g. bad weather, strikes, etc.) it is not possible to deliver the products to you within the stipulated time, we will inform you in order to let you know if you wish, under the new circumstances, to complete your order.

It is recommended that you state as the delivery address the address at which you or another person who will receive your order during working hours, such as at your place of work. If there is no one authorised to receive and sign for the order at the place of collection, a note will be left by the courier in your mailbox informing you of the incomplete delivery and where you can go to collect the product. Orders will remain available for delivery to the store that serves you for up to 5 calendar days after delivery to the store. In the event that the delivery of your order cannot be completed (indicatively: inability to communicate, failure to attend to pick up the product) and after this period, the delivery will be cancelled without prior notice and the package will be returned to us. In case of non-receipt of products stated that the user will be deleted from delicatebasket.gr member and will be claimed through the legal way the compensation of delicatebasket.gr .

Cancellation of Order
Cancellation of the order is only possible in the following cases:

Before the order is completed, during the online order process you can remove the quantities of products from your shopping cart by clicking on the “delete” button and then “update”.At the same time, you can change the quantity of products you have selected to zero.
When the online order has been completed but NOT shipped by us. You can call the contact number 6948528576 and one of our associates will take over the cancellation of your order or part of it or even the addition of other products.
In case you wish to cancel an already invoiced order, it cannot be cancelled if it has left for shipment.
Prices of the Products sold
The indicated prices of the products on the website are retail and NOT wholesale prices and include VAT, , the total price is obtained after the selection of the product during the development of the technical stages of the order, in any case before the conclusion of the order, and the storage of the above is possible directly from our website. The final cost of each order will be obtained after adding IF THERE ARE SPECIAL packaging and shipping costs of the products, which are borne exclusively by the customer, who will be informed before the confirmation and shipment of the order. The company reserves the right to adjust the prices of the products at any time; however, such re-pricing of the products will not affect the already confirmed orders, which have been accepted by the company.The indicated prices of the products are valid for purchases from the online store. The prices of products for purchase through the physical store may vary. The various product offers are valid until stocks are exhausted.In case of small or limited availability of stock of a product that has been put on offer, delicatebasket.gr reserves the reasonable right to execute the relevant orders based on the satisfaction of as many customers of the company as possible.

The transaction will be considered to have been completed only after sending a written electronic confirmation and acceptance by the company.

Copyright
The delicatebasket.gr is the sole and exclusive owner of the copyright of all content (text, images, photographs, trademarks and graphics) published on its websites.The use of images or logos of third parties, registered as trademarks, is subject to the permission of their owners. The reproduction, copying, transfer and use of all or part of the contents of the website of delicatebasket.gr in any way is allowed only with the written permission of the owners and the obligatory reference to the source.It is protected by Greek and international legislation on Copyright Protection and it is declared that violators will be prosecuted legally.

PERSONAL DATA
The processing of the Customer’s personal data is carried out in accordance with the Regulation of the European Parliament and of the European Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the protection of personal data and the free movement of such data, as amended and in force in accordance with Community Directive 95/46/EC (UE.L Journal of Laws No. 119, item 1), hereinafter referred to as “GDPR” (General Data Protection Regulation – GDPR), as well as the relevant applicable legislation. Personal Data means information relating to an identified or identifiable natural person (hereinafter referred to as “Personal Data”). delicatebasket.gr takes all necessary measures in order to protect the interests and data of the subjects, and in particular to ensure that the data collected by it:
– Processed lawfully, fairly and transparently for the data subject,
– They are collected for specific, explicitly defined and legitimate purposes and are not subject to further processing that is incompatible with those purposes,
– Are adequate, relevant and limited to the necessary purposes for which they are processed,
– They are accurate and up to date as required,
– Retained in such a way that the data subject can be identified solely for the time necessary to serve the purpose for which they were processed,
– Processed in such a way as to ensure, through appropriate technical measures and organisational structures, adequate security of Personal Data, including protection against unauthorised or unlawful processing, accidental loss, destruction or damage.
We do not make your Personal Data available for sale to anyone and only share it with third parties who facilitate the provision of our services to you.
Processing and type of personal data
α) Processing of Personal Data:The delicatebasket.gr will process the personal data of the user-customer, as declared by him/her when creating his/her account and in his/her order in the data registration form, in order to complete his/her specific order through our online store.
b) Type of Personal Data : Specifically, the personal data that each user-customer must provide in order to carry out any transaction through the online store and to carry out orders for the company’s products are the following:

The full name of the
– The full name and surname of the customer, his/her full personal data, his/her full name, the address of dispatch of the products
– The billing address of the order (if different from the shipping address)
– The invoicing details (if payment by invoice has been selected)
– The number of a contact telephone
– The e-mail address of the customer.
The type of personal data processed by delicatebasket.gr per processing purpose is as follows:
i. The following information is used for the execution of the contract (i.e. to enable the customer-user to complete his/her orders):
– The full name and surname of the customer (for the purpose of the contract (i.e. to enable the customer to complete the order), the full name and surname of the customer (for the purpose of the customer’s order to complete the order)
– The delivery address of the products
– The billing address of the order (if different from the delivery address)
– The invoicing details (if payment by invoice is selected)
The number of a contact telephone number
– the e-mail address of the user/customer
– Products purchased
– Order history

The user is informed that the provision of the above mandatory personal data and the details of his/her transactions is necessary and is a prerequisite for the proper execution of the contract for the order and delivery of products and services.For this reason, the consent of the user-customer is not required for this specific processing.
ii. To analyse the personalised consumer behaviour of the user-customer in order to send him commercial communications with personalised offers for products or services according to his preferences.
iii. In the event that it is requested to deliver products to a third person other than the user, the latter acknowledges that it will have full responsibility for the information and full consent of the person, who designates as recipient, for the disclosure of his personal data to delicatebasket.gr. for the sole purpose of delivery to it, the relevant products and assumes full responsibility for any claims of this person against delicatebasket.gr.
The credit card details are not stored in the company’s storage media during the transaction.
iv. 3 of the law. 3471/2006, is processed the contact details that he has declared.
c. Data recipients:
i. The competent employees of delicatebasket.gr.
ii. The tax and audit authorities in case of a relevant audit.
iii. External partners providing (postal) transport services who are subject to the special strict conditions for processing personal data.
Each user-customer, as a data subject, may exercise at any time his/her rights as provided for in the General Data Protection Regulation 679/2016 EU and in particular Articles 12 to 23 thereof and national legislation in particular.Each user-customer, as a data subject, may exercise at any time his/her rights as provided for in the General Data Protection Regulation 679/2016 EU and in particular Articles 12 to 23 thereof and national legislation in particular:
i) the right to information and access to the data processed by delicatebasket.gr,
ii) the right to restriction of the processing of his data,
(iii) the right to rectification or erasure of all or part of his personal data (right to be forgotten),
(iv) the right to object, i.e. to object to the processing of his/her personal data; and
(v) the right to the portability of his or her data.
A member has the right to withdraw his/her consent at any time and for any processing of his/her personal data carried out on the basis of his/her consent, without prejudice to the lawfulness of the processing based on the consent before its withdrawal. In the event of exercise of any of the above-mentioned rights, delicatebasket.gr will take all possible measures to satisfy the request within (1) one month from its submission, in which case the member is informed that the minimum necessary of his/her personal data will be kept, to safeguard its legitimate interests.
The deletion of the client user can be done by email to info@delicatebasket.gr
The personal data we collect from you are not transferred or processed outside the European Union.
DATA RETENTION PERIOD
We retain your personal data for as long as the purposes for which they were collected and listed above remain valid. delicatebasket.gr may retain your personal data after the purposes for which they were collected and processed have been fulfilled in the following limited circumstances:
– Where there is a legal obligation on our part under a relevant legal provision.
– For use before tax and social security authorities and any other controlling authority within the legal limitation period.
– Until the statute of limitations has expired for the defence of our rights and legitimate interests before any competent court and any other public authority.
Use of cookies
We use cookies (small text files that are stored on your device when you browse the internet) to support our website, to provide our online services and to collect information.Cookies allow us, among other things, to store your preferences and settings, to provide advertisements based on your interests and to analyse how our website and online services are performing.

Modification of the terms of this: the delicatebasket.gr reserves the right to modify or renew the terms and conditions of transactions.

Please, in case you find any error before and/or after completing your order, please send us an e-mail to info@delicatebasket.gr and contact us at 6948528576.

– Jurisdiction – Applicable Law: For any dispute that may arise in connection with the operation and use of our website, the Courts of the city of Thessaloniki are competent.

RETURN POLICY
Returns of Products with charge of delicatebasket.gr
The customer has the right to return the products purchased from this online store of delicatebasket.gr, in the following cases:

If through the fault of delicatebasket.gr sold incorrect products (by mistake in receiving the order, pricing, shipping, etc.). In this case, the customer may either not accept to receive the product in the first place, or request its return. The products and their boxes must be in perfect condition, complete and without any damage. The packaging of the returned product must be that which normally accompanies the product and must be in perfect condition.
If through the fault of delicatebasket.gr sold products of poor quality (defective product, etc.). In this case, the customer may either not accept to receive the product in the first place, or request its return.The products returned should be in excellent condition, complete and without any damage. The packaging of the returned product must be that which normally accompanies the product and must be in perfect condition.
In the event of a return, the maximum return period may not exceed fourteen (14) calendar days from the date of receipt.