CHANGES & RETURNS

CHANGES & RETURNS

The customer has the right to return the products purchased from this online store of delicatebasket.gr, in the following cases:

If through the fault of delicatebasket.gr sold incorrect products (by mistake in receiving the order, pricing, shipping, etc.). In this case, the customer may either not accept to receive the product in the first place, or request its return. The products and their boxes must be in perfect condition, complete and without any damage. The packaging of the returned product must be that which normally accompanies the product and must be in perfect condition.
If through the fault of delicatebasket.gr sold products of poor quality (defective product, etc.). In this case, the customer may either not accept to receive the product in the first place, or request its return.The products returned should be in excellent condition, complete and without any damage. The packaging of the returned product must be that which normally accompanies the product and must be in perfect condition.In the case of a return, the maximum time limit for returning the product may not exceed fourteen (14) calendar days from the date of receipt.
Returns of Products at the Customer’s expense The customer reserves the right to return the products purchased, free of charge, within fourteen (10) calendar days from the date of receipt. In this case, the cost of returning the products will be charged. Returns will only be accepted if:

An email is sent to info@delicatebasket.gr
A phone call is made to the online store at 6948528576. The products as well as their boxes, which the customer wishes to return, must be in perfect condition, complete and without any damage. The packaging of the returned product must be that which normally accompanies the product and must be in perfect condition. In the event of returning the products, the customer must inform by email to info@delicatebasket.gr of the product they wish to receive upon return. Furthermore, in case the customer does not return the original product then, no new product will be sent to him. No refund will be given. The replacement will be completed within 15 days from the date delicatebasket.gr will receive the returned products and will be informed of the new product that the customer wants in writing.
General: In any case of returning products, the customer is required to deliver intact and in perfect condition and all documents that accompanied the product (e.g. Invoice Receipt, Retail Receipt, etc.). delicatebasket.gr declares that returns will not be accepted in the following cases:

For products for which the customer has made a special order
For products that have been modified at the request of the customer
For products that have already been worn, for hygiene reasons
In case of repeated return requests or in the event that delicatebasket.gr in its sole discretion, consider that the consumer abuses the right of return or acts in bad faith.
Consumer protection The customer, as “consumer”, declares expressly and unconditionally that he has become aware in a clear, clear and understandable manner of the, as required for the validity of the conclusion of the contract at a distance, data, namely: Lastly, the customer, as a consumer, declares that he has not been asked to pay any fee for the communication with the firm, in particular for the transmission of the acceptance and, in general, for the conclusion of the contract.